Frequently Asked Questions

1. What materials are used in Bombacio nightwear?

We use 100% premium cotton for all our kids’ nightwear. It’s breathable, soft on sensitive skin, and comfortable for every season — ensuring your child sleeps soundly, night after night.

2. Are your pajamas safe for sensitive skin?

Absolutely. Our fabric is free from harsh chemicals, dyes, and synthetics, making it ideal for children with sensitive skin or allergies. Comfort and safety are at the heart of everything we make.

3. How should I wash Bombacio nightwear?

To maintain softness and durability, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid bleach or strong detergents to preserve the fabric quality.

4. Do you offer a size guide?

Yes! Our detailed size guide is available on each product page to help you find the perfect fit. If you're between sizes, we recommend sizing up for longer wear and more wiggle room.

5. How long will it take to receive my order?

We process orders within 2–5 business days, and shipping typically takes 2–7 days, depending on your location. You’ll receive tracking details as soon as your order ships.

6. Can I return or exchange items if they don’t fit?

Yes! We offer easy returns and exchanges within a set window (usually 7–14 days). Please ensure the item is unworn, unwashed, and in its original packaging. See our [Returns & Exchanges] policy for details.

7. How do I request a return or exchange?

Simply contact us through our website with your order number and reason for return. We’ll guide you through the next steps.

8. Are returns free?

If the return is due to a product issue or wrong item sent, we’ll cover the return shipping. For other reasons (like size or preference), the return shipping cost may be borne by the customer.

9. When will I get my refund?

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days via your original payment method.

10. What makes Bombacio different from other kids' sleepwear brands?

Bombacio stands for comfort, quality, and timeless design. Our focus is on creating nightwear that’s not just adorable but also breathable, practical, and genuinely loved by kids.